Elder Law & Senior Services

Medicare counseling, elder abuse reporting, long-term care advocacy, and legal help with power of attorney and guardianship for older Wyoming residents.

Unlike most states, Wyoming does not run a network of regional 'Area Agency on Aging' offices — a single state Aging Division coordinates funding, and services are actually delivered through a local senior center or nonprofit in your county. The Long-Term Care Ombudsman Program is the one area with genuine regional structure (three offices covering different county clusters), and Adult Protective Services is the correct channel for reporting suspected elder abuse or neglect, available 24/7 through your local DFS office.

Wyoming does not use a multi-region 'Area Agency on Aging' model like most states; instead, a single state Aging Division coordinates Older Americans Act funding (meals, transportation, caregiver support, health promotion) delivered through local senior centers and nonprofits in every county.

State aging agencyOlder Americans ActStatewide coordination
Eligibility, how to apply, contact info
Who qualifies

Wyoming residents age 60+ (and their caregivers) generally qualify for Older Americans Act-funded services such as congregate/home-delivered meals, transportation, and caregiver respite through their local county provider.

How to get help

Use the Aging Division's 'Services by County' directory to find the specific local senior center or nonprofit serving your county — every Wyoming county has at least one designated local provider. For general questions, call the Aging Division directly.

Contact

2300 Capitol Avenue, 4th Floor, Cheyenne, WY 82002; (307) 777-7995; toll-free (800) 442-2766

Cost

Free or donation-based depending on the specific local program

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A state ombudsman plus three regional long-term care ombudsman representatives who investigate and resolve complaints about care, safety, and rights of residents in nursing homes, assisted living, and other long-term care facilities statewide.

Nursing home complaintsResident rightsRegional ombudsmen
Eligibility, how to apply, contact info
Who qualifies

Available to any resident of a Wyoming long-term care facility (nursing home, assisted living, board and care) or their family/representative with a concern about care or rights.

How to get help

Contact the regional ombudsman for your area: Riverton office (covers Big Horn, Washakie, Park, Hot Springs, Teton, Fremont, Sublette, Lincoln, Uinta counties) at 307-856-6880 / 1-800-856-4398; Casper office (Sheridan, Johnson, Natrona, Campbell, Converse counties) at 307-235-5959 / 1-877-634-1006; Cheyenne office (Crook, Weston, Niobrara, Goshen, Platte, Laramie, Albany, Carbon, Sweetwater counties) at 307-634-1010 / 1-877-634-1005.

Contact

State Ombudsman: 307-287-7757, 2300 Capitol Ave, Hathaway Building 4th Floor, Cheyenne, WY 82002. Regional offices as listed above.

Cost

Free

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A statewide nonprofit founded in 1975 that runs multiple senior support programs across Wyoming, including caregiver support, home services, senior companion/foster grandparent volunteer programs, and Medicare-related counseling and fraud patrol services.

Statewide senior nonprofitCaregiver supportMedicare counseling
Eligibility, how to apply, contact info
Who qualifies

Eligibility varies by specific program; e.g., the National Family Caregiver Support Program serves caregivers 18+ caring for someone 60+ (or any age with Alzheimer's/dementia); other programs serve seniors directly in specific counties.

How to get help

Contact the office nearest you: Riverton (headquarters), Casper, Cheyenne, Cody, or Afton. Each office manages different regional programs; call the toll-free main line to be directed to the right program and office for your county.

Contact

Toll-free 1-800-856-4398; Riverton HQ: 106 West Adams Avenue, Riverton, WY 82501, 307-856-6880; Casper: 307-235-5959; Cheyenne: 307-634-1010; Cody: 307-578-8285

Cost

Free for most services (federally/state grant-funded)

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Wyoming's state agency for investigating and responding to reports of abuse, neglect, abandonment, exploitation, intimidation, or self-neglect of vulnerable adults, including seniors; can arrange casework, guardianship assistance, and referrals.

Elder abuse reportingState agency24/7 on-call
Eligibility, how to apply, contact info
Who qualifies

Serves any vulnerable adult — a person 18+ unable to manage themselves or their property due to advanced age, physical, or mental disability — who is being abused, neglected, exploited, or is self-neglecting.

How to get help

Report by phone or in person to your local DFS office or to local law enforcement. An on-call caseworker is available 24 hours a day. Reports are confidential and reporters made in good faith are immune from civil liability.

Contact

General DFS: 307-777-7564 / toll-free 800-457-3659. Contact your local DFS office directly to confirm the correct current reporting number for your situation.

Cost

Free

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Wyoming's federally-supported State Health Insurance Assistance Program, operated by Wyoming Senior Citizens Inc., providing free, unbiased one-on-one counseling on Medicare, Medicare Advantage, Part D prescription drug plans, Medigap, and Medicaid.

Medicare counselingSHIPFree & unbiased
Eligibility, how to apply, contact info
Who qualifies

Available to Medicare-eligible Wyoming residents and their families/caregivers; over 80 trained volunteer counselors serve nearly every county.

How to get help

Call the WSHIIP toll-free line to be connected with a trained counselor for one-on-one, confidential counseling — helpful during Medicare open enrollment or anytime questions arise about comparing plans or understanding benefits.

Contact

Toll-free 1-800-856-4398 or 307-856-6880; 106 West Adams Ave, Riverton, WY 82501

Cost

Free

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Legal Aid of Wyoming offers elder-focused legal help including power of attorney, guardianship, and elder abuse matters, plus a dedicated 'Elder Resources' web page with curated tools and guides for seniors and caregivers.

Elder lawPower of attorneyFree legal aid
Eligibility, how to apply, contact info
Who qualifies

Generally serves low-income Wyoming residents; elder law services are frequently targeted at clients 60 and over. Income guidelines apply.

How to get help

Call the statewide intake line at 1-877-432-9955 (Monday–Friday, 9:00 a.m.–4:00 p.m.) or apply online at lawyoming.org/apply-online. Contact the intake line directly to confirm whether elder-specific legal services (POA drafting, guardianship, elder abuse representation) are currently available in your area.

Contact

1-877-432-9955 (Mon-Fri, 9am-4pm); offices in Cheyenne, Casper, Lander, and Gillette

Cost

Free or low-cost for income-eligible clients

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